Online Services

Online Services

Please note, if you are making a report to Council regarding a barking dog you must provide correct information in ALL form fields, if you do not provide this information Council is unable to action your request.

Here are some handy hints for using the MyCouncil portal. 

Note: Due to recent Chrome updates the ability to submit may be affected with that browser. If that occurs, please try a different browser.



Penrith City Council does not tolerate any form of harassment or threatening behaviour, including verbal abuse and offensive language, no response will be provided if customers choose to behave in this manner.

Tell us about the request or problem (required)

Location of the request or problem (required)

Your full name (required)

Your email

Your phone number (required)

Your address

Add photos or attachments to your message (pdf, jpg, png accepted. 10mb limit.)

Please tick the I'm not a robot checkbox below.

Feedback is welcomed and encouraged through the 'Report a Problem' form.
Council will not respond to feedback that is abusive or offensive.

We respect your privacy, and any personal information submitted to Penrith City Council will be dealt with according to the Privacy and Personal Information Protection Act (1998), Government Information Public Access Act (2009) and the Local Government Act (1993). Council will not use personal information for a purpose other than that for which it is collected.
See Access to Information.