Our Contact Details

Our Contact Details

Online Services 

Do you want your requests to Council to be actioned quickly and efficiently? Council's Online Services makes lodging your requests and reporting problems for essential services such as waste collections and road maintenance quick and easy. For large waste collections, users must be registered to make a booking. 

You can track your requests and you’ll be kept updated on the process along the way. Click the relevant links below to get started.

Our offices

Penrith Civic Centre

Open 8.30am - 4pm weekdays (excluding public holidays).

601 High St, Penrith NSW 2750 
Penrith City Centre Parking Map

St Marys Business Office

Open 9am - 12:30pm and
1:30pm - 4pm weekdays (excluding public holidays).

207-209 Queen St, St Marys NSW 2760


Available 8.30am - 4pm weekdays (excluding public holidays).

Main switchboard:  (02) 4732 7777 
Rates enquiries: 4732 7777 
Children’s Services Hotline: 4732 7844 
Development Services enquiries: 4732 7991 
Waste Hotline: 4732 7777


Translating and Interpreter Service

Please call TIS National on 131 450 to access translation and interpreting services. Please advise TIS that you would like to talk to Penrith City Council.



Penrith City Council   
PO Box 60 
Penrith NSW 2751  


(02) 4732 7958

Report a problem

Visit the Online Services page to submit an online form to report a problem.

Have your say

Visit Council's Your Say Penrith website to have your say about matters on public exhibition.