Library Services Strategy

Library Services Strategy

As well as providing a variety of books, media and information resources, our libraries help with general and specialised information, local history enquiries, internet access, digital assistance, promotional activities, programs, and events.

We provide these services through our branch libraries at Penrith, St Marys and St Clair, our Home Library, Toy Library, Pop-Up Library, Research Room and our online catalogue, which is available via our library app and website.

About the Strategy

We developed a new five-year plan for our library services, including a set of guiding principles, priorities, support strategies and actions that will guide how Council manages and delivers our future library services and programs to ensure they continue to meet the needs of our community.

The plan focuses on the four main domains of a public library service:

  1. Facilities
  2. Resources
  3. Programs and services
  4. People and culture.

We wanted to say thank you to everyone who responded to the public workshops and the online survey we held in May and June 2022 and those who participated in our public exhibition in January and February 2023. We have used this valuable community input to develop the Library Services Strategy, which is now available for reading.

You can download a copy of the 30-page Strategy here: Library Services Strategy.

Contact Us

If you have any questions or want to learn more about the Strategy, feel free to contact Penrith City Libraries via any of the communication methods below:

Phone: 4732 7891


In person: Visit one of the three Library branches to talk to one of our staff members.

Free communication services can assist by contacting Council on your behalf Monday to Friday between 9am-4pm. Please call 4732 7777.

To speak in your preferred language, call the Translating and Interpreting Service on 131 450.

The National Relay Service can support with:

Voice relay: call 1300 555 727

SMS relay: call 0423 677 767