New bins for Penrith residents

Graphic showing three bins - green, yellow and red

All residents will be getting a new set of bins. The bin replacement program will start in April 2019 and Council will be delivering 210,000 new bins to over 60,000 households in the Penrith district. This is a significant logistical exercise and we will be taking a staged approach, which will take up to 10 months to complete.

What bins am I getting?

You will get the same bins you have now – new for old. If you need additional capacity, please contact Waste Services on 4732 7615 to discuss the options available to help you manage your waste responsibly.

Why are all bins being replaced?

The average life of a garbage bin is 10 years. Waste contracts last 10 years and ours have just expired, which means now is the perfect opportunity for us to provide better value environmental outcomes to you, while minimising costs.

Continuing ad-hoc replacement and repair is more expensive than changing all bins at the start of contract, so replacing all the bins now will save ratepayers around $1 million.

What do I need to do with my old bins?

We will collect the old bins as part of the replacement process.Your new bins will be delivered the day before your normal collection day.

Your old red and green-lid bins will be removed first, and that will be done on the day of collection. The yellow-lid bin/s will be removed the following week. While there may be some change-over issues, we expect service levels to remain consistent with no changes to the current service being provided.

When delivered, the new bins sets will have a sticker placed on the new green-lid bin with the steps you need to take, which are: 

  1. Keep using your old bins
  2. Put out your old bins on your normal collection day (regardless of how full they are)
  3. Don’t place anything in the old bins after they’re emptied
  4. Leave the emptied old bins on the kerbside (these will be removed)
  5. Start using your new bins

What will happen to the old bins?

Old bins are being recycled into new bins for future use.

My bin needs replacing now. What do I do?

Before the bin replacement program begins, we are only replacing bins if they are unusable. Here are some guidelines:

  • Bins that are missing a wheel or a lid pin will be repaired.
  • If a bin has a slight split but can be used, we’re asking residents to manage with the damaged bin if possible.
  • Bins that are damaged to the point that they are no longer usable can be replaced.

What will it cost me?

The new bin won’t cost you anything. The domestic waste charge (the fees you pay) for 2019/2020 are not final yet, and will be adopted by Council in June 2019, as part of the 2019-20 budget process. The proposed domestic waste charges for 2019/2020 are:

How does Council work out how much the domestic waste charge will be?

The 2019/20 Domestic Waste Charge is calculated to cover the full cost of collecting all household waste, as well as bulk clean-ups, waste processing/disposal, landfill, education, communications, illegal dumping, provision for future waste service planning, new technologies and associated services. Council does not profit from this charge and all money goes into the provision and improvement of waste services.

How can I reduce my waste?

Simple steps make a big difference. To help you reduce your household waste please visit our Waste webpage or download our smartphone app by visiting our Waste Champion App webpage.