Digital Help Desk

Digital Help Desk

ADVICE AS AT 18 MARCH 2020: We continue to follow advice provided by the NSW and Australian Governments regarding public events and mass gatherings. Council has decided to adopt a precautionary approach in relation to its community events program. In the interests of the welfare of both our staff and our community, the Digital Help Desk at Penrith Library will be closed until further notice. 

Penrith Library offers a drop-in Help Desk service available 7 days a week from 10am - noon and 2pm - 4pm for minor technology issues and questions such as:

  • using your computer
  • connecting to Wi-Fi
  • searching the internet
  • using Penrith City Library’s online resources, and
  • help with new technology like iPads, smart phones, e-readers, etc.

This service is for technology training only. Technical support for faults and repairs on the Library’s public PC network should be referred to staff at Penrith Library’s main service desk. No need to book - the Digital Help Desk is run on a first-in, first-served basis. You are encouraged to bring along your own equipment for help desk support.

Note: this service operates at the Penrith branch only. 

The New South Wales Tech Savvy Senior Program is an initiative of the NSW Ageing Strategy and Telstra’s Digital Inclusion Program. Tech Savvy Seniors gives older people the opportunity to develop the skills and confidence to use technology for socialising, accessing important services or conducting personal business.

FREE. Places are limited and bookings are essential.

Contact 4732 7891 or email This email address is being protected from spambots. You need JavaScript enabled to view it.  to secure your booking.