Home  >  Waste & Environment  >  Waste  >  On-call clean up
  • On-call bulky waste collections

  • Included on this page

  • All households with a domestic waste service can book up to 4 free clean up collections each calendar year to dispose of bulky household waste. Before booking a clean up collection, look into recycling options and consider donating usable items to charity, selling items or giving them away. For more information, see the A-Z of Waste and Recycling

    How to book a cleanup

    To book a clean-up, call the Waste Hotline on 1800 734 735 and select option 1. There is generally a minimum 2-4 week wait - please plan ahead and call early, especially if you need the waste removed prior to a particular date (such as the end of a rental lease). Busy periods such as around Christmas, Easter and school holidays may have a 4-8 week wait.

    Items can be placed on the kerbside in a tidy and safe manner the day before the scheduled collection. Each clean up collection is limited to a 1.8 x 1.2m (4 x 6 ft) box trailer load. Please note that a separate truck collects metals for recycling- this could occur on the next working day after your scheduled clean-up collection. Please place any metals to the side of the clean up to allow for faster collection.

    Example of a neat and tidy cleanup

    We can collect

    • household rubbish too big for your bin - small items must be bagged or boxed,
    • broken / unwanted furniture
    • mattresses (limit of 2 per clean up)
    • whitegoods (please remove fridge doors for safety reasons)
    • carpet rolled in 1 metre lengths
    • garden clippings (bagged or boxed)
    • tree branches up to 10cm diameter and up to 1.2 m lengths, tied in manageable bundles.

    We can't collect

    • building materials- bricks, concrete, tiles, gyprock, fence palings and roof sheeting
    • car parts of any kind
    • liquid, trade or industrial waste
    • household kitchen waste
    • tree stumps
    • hazardous waste including gas bottles and car batteries
    • large glass items - For example, fishtanks
    • For further information on how to dispose of these items, see the A-Z of Waste and Recycling

Have your say

Community input is important


We encourage you to have your say about community plans, policies and issues that will shape our City's future...

Draft Street and Park Tree Management Plan

Panthers Planning Proposal

South Penrith / Jamisontown - Public Open Space Reinvestment Project

Sport, Recreation, Play and Open Space Strategy

Community input is important

Would you like to receive your rates notice via email?

It's quick and easy! Click on the button below for more information.

Receive your rates notice via email

Find us on
Penrith City Council (02) 4732 7777 (02) 4732 7958 council@penrithcity.nsw.gov.au 601 High St Penrith NSW 2750 Australia