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  • On-call bulky waste collections

  • Included on this page

  • All households with a domestic waste service can book up to 4 free clean up collections each calendar year to dispose of bulky household waste. Before booking a clean up collection, look into recycling options and consider donating usable items to charity, selling items or giving them away. For more information, see the A-Z of Waste and Recycling

    How to book a cleanup

    To book a clean-up, call the Waste Hotline on 1800 734 735 and select option 1. There is generally a minimum 2-4 week wait - please plan ahead and call early, especially if you need the waste removed prior to a particular date (such as the end of a rental lease). Busy periods such as around Christmas, Easter and school holidays may have a 4-8 week wait.

    Items can be placed on the kerbside in a tidy and safe manner the day before the scheduled collection. Each clean up collection is limited to a 1.8 x 1.2m (4 x 6 ft) box trailer load. Please note that a separate truck collects metals for recycling- this could occur on the next working day after your scheduled clean-up collection. Please place any metals to the side of the clean up to allow for faster collection.

    Example of a neat and tidy cleanup

    We can collect

    • household rubbish too big for your bin - small items must be bagged or boxed,
    • broken / unwanted furniture
    • mattresses (limit of 2 per clean up)
    • whitegoods (please remove fridge doors for safety reasons)
    • carpet rolled in 1 metre lengths
    • garden clippings (bagged or boxed)
    • tree branches up to 10cm diameter and up to 1.2 m lengths, tied in manageable bundles.

    We can't collect

    • building materials- bricks, concrete, tiles, gyprock, fence palings and roof sheeting
    • car parts of any kind
    • liquid, trade or industrial waste
    • household kitchen waste
    • tree stumps
    • hazardous waste including gas bottles and car batteries
    • large glass items - For example, fishtanks
    • For further information on how to dispose of these items, see the A-Z of Waste and Recycling
Penrith City Council (02) 4732 7777 (02) 4732 7958 council@penrithcity.nsw.gov.au 601 High St Penrith NSW 2750 Australia