All households with a domestic waste service can book up to 4 free clean up collections each calendar year to dispose of bulky household waste. Before booking a clean up collection, look into recycling options and consider donating usable items to charity, selling items or giving them away. For more information, see the
A-Z of Waste and Recycling
To book a clean-up, call the Waste Hotline on
1800 734 735 and select option 1. There is generally a minimum 2-4 week wait - please plan ahead and call early, especially if you need the waste removed prior to a particular date (such as the end of a rental lease). Busy periods such as around Christmas, Easter and school holidays may have a 4-8 week wait.
Items can be placed on the kerbside in a tidy and safe manner the day before the scheduled collection. Each clean up collection is limited to a 1.8 x 1.2m (4 x 6 ft) box trailer load. Please note that a separate truck collects metals for recycling- this could occur on the next working day after your scheduled clean-up collection. Please place any metals to the side of the clean up to allow for faster collection.
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