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  • Report a drainage problem

    Contact Council on 4732 7552 to report problems with drainage on public property including:

    • a blocked or overgrown drain
    • a broken cover on a drainage pit
    • a bad smell coming from a drain

    Contact Sydney Water on 132 090 or see the Sydney Water website to report:

    • water coming up under pressure from a nature strip or road surface, or water constantly on a nature strip/footpath /road when no rain
    • sewer main line/pit damaged/leaking in nature strip/footpath/roadway or private property.

    If you think better drainage is needed in a particular area to help address flooding, please and include your name, address, phone number and as many details as possible about exactly what and where the drainage problem is, and how often flooding occurs there.

    Stormwater management

    Council is responsible for stormwater management, which involves transporting rainwater from urban areas to natural waterways. We build and maintain pathways and gutters, and part of the drainage system. We install and empty Gross Pollutant Traps (GPTs) to reduce the amount of litter that gets into the stormwater system.

    Your responsibilities

    Common drainage lines: Under Section 59A of the Local Government Act 1993, maintenance of inter-allotment drainage systems are the responsibility of all property owners benefiting from the system. Council's responsibility starts at the point where the inter-allotment discharges into Council's stormwater system.

Have your say

St Marys Library and Customer Service Counter has reopened

The Council Customer Service Office and Library on Queen Street, St Marys has reopened!

Council’s Customer Service team and Library will be open as normal, from 9am Wednesday 21 March. The Library has a small collection of books, audio books and DVDs available to borrow, as well as Wi-Fi, internet access and computers for the public to use. Printing and photocopying are also available.

To find out more about Library opening hours and services, please visit library.penrith.city. For more information about Council Services, please call 4732 7777.

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Find us on
Penrith City Council (02) 4732 7777 (02) 4732 7958 council@penrith.city 601 High St Penrith NSW 2750 Australia