Our Organisation

People waiting to cross the road at traffic lights

Our organisation's mission is to implement Council’s strategy and program, through skilled and responsive management, by valuing our staff, partnerships and community involvement, by providing quality customer service and upholding ethical standards and behaviour. The community’s vision is one of a sustainable and prosperous Regional City with a harmony of urban and rural qualities.

Access to Information

Council must proactively release a range of information on our website and in other accessible formats...

Penrith's Brand

Penrith is a thriving regional city with the space, the people and the vision to make things happen...

Awards

Our Council continues to be recognised as a leader in a wide range of fields...

Code of Conduct

Council has adopted the Model Code of Conduct for Local Councils in NSW...

Customer Service Charter

We value our customers. Here you will find the pledge staff are committed to when dealing with the community...