The National Broadband Network (NBN) is Australia's new network for landline phone and internet services.
Check your address to find out if the service is already available to you, or type your home or business address into NBN Co's
interactive map to find out if the build has commenced in your area.
When the NBN fibre install is completed in your area, NBN Co will notify you. Typically 18 months after residents receive notification that the NBN is available to them, most of the traditional landline networks used for landline phone and internet services will be
disconnected. Services provided over the traditional landline networks, which will be switched off in each area include:
If you currently use any of these services, you will be affected. If you want to keep using your landline phone and internet services, you must move them to an NBN-based phone or internet service provider before your scheduled disconnection date.
It is recommended you switch to the NBN well before your scheduled switch off date, as it may take time to process your order. Call your preferred phone company or internet service provider so you can discuss all your requirements before ordering your services and booking an
To access service over the NBN you will need to have
fibre optic cable and NBN equipment installed to the outside and inside of your property.
There are some important things to consider in regards to connecting your business.
Review this checklist before calling your provider.
Read the NBN User Guide (pdf)
Call NBN Co on
1800 687 626, or go to the
NBN Co Contact page
Already connected to the NBN, but having problems? Discuss any issues regarding your service or plan with your service provider, or
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