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Contact Us

Our 2 customer service centres are open Monday to Friday 8.30am - 4.00pm (except public holidays) - but see below for changes over the Christmas/New Year period.

Festive season 2014-15

Our Penrith and St Marys offices, and the switchboard, will close at 12noon Friday 19 December.

The counter at Penrith will be open on all days between Christmas and New Year (except public holidays)  8.30am to 4.00pm but the St Marys office will close at 12noon on 24 December and re-open on 5 January.

The switchboard will close at 4.15pm on Christmas Eve and between Christmas and New Year. 

Penrith Civic Centre

601 High St, Penrith NSW 2750

Phone: (02) 4732 7777

Fax: (02) 4732 7958

Click here for a parking map for the Civic Centre.

St Marys

207-209 Queen St, St Marys 2760

Phone: 4732 7777

Council Facilities

Click here to find contact details for our libraries 

Click here to find contact details for our sporting and neighbourhood facilities  

Mailing address

PO Box 60, PENRITH NSW 2751  


Video Conferencing

Contact us by phone or email to arrange. Click here to find out more about using video conferencing to talk to Council staff.

Do you want to...

Report a problem with a neighbour eg noise, fence, trees, barking dog 

Report graffiti

Report a pothole


Contact Council 24 hours a day on (02) 4732 7777 for emergencies involving:

  • animal control
  • Council buildings
  • drains
  • footpaths
  • parks and reserves
  • Council roads.